Terms & Privacy Policy

Terms

Terms of Use

Thanks for using our products and services (“Services”). The Services are provided by SocialJag LLC. By accessing this website, you agree to be bound by this website’s Terms and Conditions of Use, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use License

Permission is granted to temporarily download one copy of the materials (information or software) on SocialJag’s website for only personal, non-commercial transitory viewing. This is the grant of a license, not a transfer of title, and under this license, you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on SocialJag’s website;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by SocialJag at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer

The materials on SocialJag’s website are provided “as is”. SocialJag makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, SocialJag does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall SocialJag or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on SocialJag’s Internet site, even if SocialJag or a SocialJag’s authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Billing

Payments on SocialJag are processed using a secure and verified payment gateway, with no sensitive financial information input through our website. The secure method of accepting payments is processed using 256-bit SSL encryption. By purchasing our services you are explicitly agreeing that you clearly understand and agree to what you are purchasing and will not file a fraudulent dispute via your credit card or debit card institution. Furthermore, you have authorization to use the credit card, debit card, or any other payment source used to make the purchase. Upon a fraudulent attempt to file a dispute or chargeback, we receive the right, if necessary, to reset all followers and likes, terminate your account, and/or permanently ban your IP address. We will also submit all evidence on file to the other party. Users acknowledge chargebacks, disputes, or payment reversals will not be carried out prior to discussing the situation with our support team.

Revisions and Errata

The materials appearing on SocialJag’s website could include technical, typographical, or photographic errors. SocialJag does not warrant that any of the materials on its website are accurate, complete, or current. SocialJag may make changes to the materials contained on its website without notice. SocialJag does not, however, make any commitment to update the materials.

Links

SocialJag has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SocialJag of the site. Use of any such linked website is at the user’s own risk.

Site Terms of Use Modifications

SocialJag may revise these Terms of Use for its website without notice. By using this website, you agree to be bound by the then current version of these Terms and Conditions of Use.

Governing Law

Any claim relating to SocialJag’s website shall be governed by the laws of the UAE without regard to its conflict of law provisions. General Terms and Conditions apply to the use of a website.

Support

We strive to provide our users with industry-leading support. For any sales or technical questions, please email us at support[at]socialjag[dot]com. We will be happy to assist you with any questions you may have.

Service

  1. SocialJag is not affiliated with Instagram, Facebook, Meta, or any Instagram third-party partners in any way.
  2. It is your sole responsibility to comply with Instagram rules and any legislation that you are subject to. You use SocialJag at your own risk.
  3. We are not responsible for your actions and their consequences. We are not to blame if your Instagram account is banned for any reason.
  4. We require your Instagram username to obtain the required information for the Instagram API. We do not store, give away, or otherwise, distribute your username to any third parties.
  5. While we can’t guarantee the exact number of followers, likes, or views you’ll receive, we do our utmost to meet your expectations. In fact, 99.9% of the time we do. If your services are not fully delivered, just contact our support team and we will make it right.
  6. We can’t guarantee the services’ continuous, uninterrupted, or error-free operability.
  7. It is the sole responsibility of the customers to ensure their accounts are set to “public” (and do not change usernames) during their use of the SocialJag service. Any downtime of service in relation to a client changing their profile to “private” will not result in any payment reimbursement for that period of time.
  8. By purchasing our service, you affirm that you clearly understand what you are buying and agree not to file a fraudulent dispute via your payment processor. Be aware that any chargeback will result in a permanent ban from using our services, and we will take measures to remove any services previously provided to you.
  9. We reserve the right to modify, suspend or withdraw the whole or any part of our service or any of its content without notice and without incurring any liability.
  10. It is your sole responsibility to check whether the Terms have changed.

Refunds

General Policy

Customers who are not satisfied with our Instagram likes, followers, views, or comments services may request a full refund within the first 30 calendar days from the date of the initial purchase. Refund requests must be initiated through our customer support agents, accessible via email at support[at]socialjag[dot]com.

Exclusions

The following scenarios are not eligible for a refund:

  1. Free credits or promotional services.
  2. Services that have been fully delivered and confirmed.
  3. Accounts that have violated our Terms of Service.

Process

  1. To initiate a refund request, contact our customer support agents with your order number and a detailed explanation for the refund request.
  2. Our customer support team will review the request and will inform you within 3-5 business days whether it has been approved or denied.
  3. If approved, the refund will be issued to your original payment method, generally within 7-10 business days, depending on your financial institution’s processing time.

Right to Deny Refund

SocialJag reserves the right to deny refund requests under the following circumstances:

  1. Any attempt to abuse or exploit the refund policy.
  2. Multiple refund requests by the same customer for the same or different services.
  3. Failure to adhere to all terms and conditions outlined in this Refunds section and other sections of our Terms of Service.

Service-Specific Guidelines

Once the ordered Instagram likes, followers, views, or comments have been fully delivered and confirmed, these services are not eligible for a refund. If you encounter any issues with the delivery or quality of these services, please contact our customer support for assistance before the 30-day period expires.

Inquiries

All inquiries regarding this Refund Policy should be directed to our customer support team via email at support[at]socialjag[dot]com.

By making a purchase on SocialJag, you agree to this Refund Policy in its entirety. SocialJag reserves the right to modify or update this policy at any time without prior notice.

Privacy Policy

We take your privacy seriously and will take all measures to protect your personal information. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

The Basics

  1. Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  2. We will collect and use personal information solely to fulfill those purposes specified by us and for other compatible purposes unless we obtain the consent of the individual concerned or as required by law.
  3. We will only retain personal information as long as necessary to fulfill those purposes.
  4. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  5. Personal data should be relevant to the purposes for which it is to be used and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  6. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification.
  7. We will make readily available to customers information about our policies and practices relating to the management of personal information.
  8. Some payments are processed using PayPal’s secure system, while others are processed using a secure payment gateway, with no sensitive financial information being input through our website. The secure method of accepting payments is processed using SSL encryption.
  9. We may collect and store limited payment information from you, such as payment card type and expiration date and the last four digits of your payment card number; however, we do not collect or store full payment card numbers, and all transactions are processed by our third-party payment processor.

Use of Information

We use the information to provide, analyze, administer, enhance, and personalize our services and marketing efforts, process your registration, orders, and payments, and communicate with you on these and other topics. For example, we use the information to:

  • prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforce our terms;
  • analyze and understand our audience, improve our service (including our user interface experiences)

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the U.S. If the IP anonymization is activated, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. In exceptional cases, the full IP address is sent to and shortened by Google servers in the U.S.

On behalf of the website provider Google will use this information for the purpose of evaluating your use of the Site, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under

Further information concerning the terms and conditions of use and data privacy can be found at:

Google Analytics Advertising

Google Analytics Advertising Features allows implementers to enable features in Analytics that aren’t available through standard implementations. This website has enabled Google Analytics Advertising features. Advertising features used by this website include:

  • Remarketing with Google Analytics
  • Google Display Network Impression Reporting
  • Google Analytics Demographics and Interest Reporting
  • Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers

By enabling the Advertising Features, implementers enable Google Analytics to collect data about user traffic via Google advertising cookies and identifiers, in addition to data collected through a standard Google Analytics implementation. Regardless of how implementers send data to Google Analytics (for example, via the Google Analytics tracking code, Google Analytics SDK, or the Measurement Protocol), if implementers use Google Advertising Features, they must adhere to this policy.

We will not identify users or facilitate the merging of personally identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless we have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that identification or merger, and are using a Google Analytics feature that expressly supports such identification or merger. Irrespective of users’ consent, an attempt to disaggregate data that Google reports in aggregate will not be made.

Disclosure of Information

We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.

Cookies

A cookie is an element of data that a website can send to your browser, which may then be stored on your system. This website uses cookies to enhance your experience on our website. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. No Personal Information is stored in these cookies. Our use of cookies simply identifies you as you move throughout the Site, providing faster, personalized access to view various site pages.

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